We provide complimentary delivery within the UAE, with an estimated delivery time of approximately 3-5 days. If your order is not in stock, it will be specially made for you. This may take up to 2 to 3 weeks.

Mostawha’s team will confirm the delivery date upon payment confirmation.

 We offer worldwide shipping with complimentary delivery. Please note that Mostawha FINE JEWELRY is not responsible for any additional delays or fees that may occur while your parcel is held at Customs.

To ensure smooth delivery, kindly verify the accuracy of the shipping address entered during checkout, as we are unable to make changes to the delivery details once your order has been shipped. In the event of a significant delay in the shipment, we will promptly notify you via email or telephone.


All purchases made at Mosatwha Jewellery are considered final and non-refundable, regardless of the circumstances. However, in the case of faulty items that have manufacturing flaws, Mosatwha Jewellery allows for exchanges, but does not accept returns for any other reason.


Our product has a 1-year warranty from the date of purchase, covering material and workmanship-related damages. Contact us for assistance, and we'll work together to find a solution. Please note that the warranty excludes lost items, improper use or storage, and third-party alterations.